Last updated: 1 January 2026
1. Our Values
Singles Treffen is built on the belief that everyone deserves to find genuine connection in a safe and respectful environment. Our entire platform — every feature, every decision — flows from three core values:
Warmth
Approach every interaction with kindness and empathy. Treat others as you would wish to be treated. A warm community is one where everyone feels welcomed and valued.
Respect
Honour the boundaries, feelings and dignity of every member. No harassment, no pressure, no unsolicited advances. Accept "no" gracefully and move on.
Honesty
Present yourself authentically. Use real photos, share genuine information, and be transparent about your intentions. Real connections can only grow from truth.
These values are not optional extras — they are the foundation of what makes Singles Treffen different. Failing to embody them may result in removal from the platform.
2. Respectful Behaviour
All members are expected to interact with others in a respectful and dignified manner at all times. The following behaviours are strictly prohibited:
- Sending threatening, abusive or intimidating messages.
- Engaging in any form of harassment, stalking or persistent unwanted contact.
- Using discriminatory language related to race, ethnicity, religion, gender, sexual orientation, disability or age.
- Pressuring others for sexual content, personal information or money.
- Love bombing (excessive, unsolicited declarations of love used manipulatively).
- Continuing to contact someone who has asked you to stop.
If you experience any of these behaviours from another member, please use our Report tool or contact abuse@singles-treffen.com immediately.
3. Profile Guidelines
Your profile is your first impression. To keep the community trustworthy and authentic, all profiles must adhere to the following guidelines:
- Use only your own photos — current, clear and recognisable.
- Do not use group photos as your main profile picture.
- No sexually explicit, nude or suggestive images.
- No photos containing minors.
- Your displayed age must match your real age.
- Write a genuine personal description — no phone numbers, social media handles or external links.
- Do not impersonate any real person or celebrity.
- One account per person — duplicate accounts will be removed.
Profiles that violate these guidelines will be removed without notice. Repeated violations result in a permanent ban.
4. Messaging Rules
Our messaging system is designed to help genuine connections flourish. Use it responsibly:
- Open with a thoughtful, personalised message — not a generic copy-paste.
- Do not send the same message to multiple people simultaneously (mass messaging).
- Never ask for money, gift cards, cryptocurrency or financial assistance of any kind.
- Do not share or request sexually explicit photos or videos.
- Do not attempt to move the conversation off-platform until you have established trust.
- Do not send links to external websites, apps or payment platforms.
- Respect when someone does not reply — not everyone is a match, and that is perfectly fine.
5. Reporting
Our community depends on members looking out for one another. If you encounter a profile or behaviour that violates these guidelines, please report it — your report is completely anonymous.
You can report any user via the Report User page, by clicking the report button on their profile, or by emailing abuse@singles-treffen.com. Our moderation team reviews every report within 4 hours and takes action where necessary.
False or malicious reports — reporting someone in bad faith to get them removed — are themselves a violation of these guidelines and may lead to your account being suspended.
6. Consequences
We take guideline violations seriously. The severity of the consequence depends on the nature and frequency of the violation:
- Warning A formal written warning is issued to your account. The offending content is removed. A second warning for the same or a similar offence escalates to a temporary ban.
- Temp. Ban Your account is suspended for a period of 7 to 30 days, depending on severity. You will not be able to log in, send messages or access your profile during this time.
- Perm. Ban Your account is permanently deleted and you are barred from creating a new account. Reserved for serious, repeated or criminal violations such as fraud, harassment or posting illegal content.
We reserve the right to skip the warning or temporary ban stages and proceed directly to a permanent ban for serious violations, including fraud, solicitation, sharing explicit content, and any activity that endangers the safety of other members.
If you believe your account has been actioned incorrectly, you may appeal by contacting support@singles-treffen.com within 14 days of the action being taken.
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